What is the return period?

You may request a return within 14 days of delivery, provided the item is unworn, unused, and in original condition.

How do I request a return?

Contact منتجم with your order number and return reason. We will guide you through the next steps.

When will my refund arrive?

Refunds are issued after we receive and inspect the returned item, using your original payment method.

Who pays return shipping?

Return shipping costs may apply unless the item arrived damaged, incorrect, or defective.

How are refunds processed?

Refunds usually appear within 5–10 business days after approval, depending on your bank or payment provider.